Please read our terms and conditions carefully before creating an account on go11. These terms constitute a binding agreement between you and go11.
Get a quick overview of the key highlights of go11's terms and conditions.
You must be 18 years of age or older to register an account on go11. This platform is strictly prohibited for minors, and any account created using false information will be suspended.
For security purposes, go11 verifies the national ID or passport details of every user. Withdrawals may be put on hold until KYC verification is completed.
Deposits and withdrawals are available via bKash, Nagad, and Rocket. The minimum deposit is ৳200 BDT and the minimum withdrawal is ৳500 BDT. All transactions are processed through secure SSL channels.
Every bonus offer on go11 comes with specific wagering requirements. The required betting turnover must be completed before claiming a bonus. Claiming the same bonus across multiple accounts is strictly prohibited.
Once a bet is confirmed on go11, it cannot be cancelled. If a match is cancelled or abandoned, the bet status will be determined in accordance with go11's official policy.
Keep your account password and login details strictly confidential. Sharing or renting your account to others is a clear violation of go11's Terms & Conditions.
Go11 (go11.bet) is an internationally licensed online Sports Betting platform operating in Bangladesh. These terms and conditions constitute a legally binding agreement between go11 and every registered user of the platform. By registering an account or using any service on go11, you are deemed to have read and accepted these terms and conditions in full.
Go11's Terms & Conditions are written in Bengali so every user in Bangladesh can understand them with ease. We believe transparency is the best policy — no hidden clauses, everything stated clearly.
go11's Terms & Conditions may be updated at any time. Registered users will be notified by email or SMS before any changes take effect.
To open an account on go11, the following eligibility criteria must be met:
Once registered, users are solely responsible for all activity on their account. This includes keeping your password and login credentials secure, not allowing others to access your account, and reporting any suspicious activity to go11 support.
If you suspect your account has been hacked or accessed without authorisation, contact us immediately at support@go11.bet.
Go11 complies with international Anti-Money Laundering (AML) policies. Accordingly, each user may be required to provide one of the following documents:
KYC verification is typically completed within 24 to 48 hours. Withdrawals may be temporarily placed on hold during this process. Once verification is complete, users will be notified via SMS or email.
go11's KYC process is completely secure. Your document information is never shared with any third party.
Deposits on go11 can be made via bKash, Nagad, and Rocket. Funds are generally credited instantly. The following rules apply to all deposits:
Go11 typically processes withdrawal requests within 15 minutes to 2 hours. The following rules apply to all withdrawals:
Withdrawals may take longer than usual on bank holidays or national public holidays.
Before placing any bets on go11, make sure you're familiar with the following key rules:
Odds in go11's Live Betting feature update in real time. Special rules apply to live betting — in particular, odds may change at the moment a bet is accepted due to network latency. In such cases, go11's automated system will determine whether to accept or reject the bet at the revised odds.
Go11 offers a range of bonuses and promotional offers. Each bonus comes with its own terms, but the general rules are outlined below:
Bonuses cannot be combined with other active bonus offers unless explicitly stated.
Go11 reserves the right to modify, suspend, or cancel any bonus offer at any time. If bonus abuse is detected, the associated balance will be forfeited.
The following activities are strictly prohibited on go11:
If any of the above activities are detected, go11 will immediately close the account, forfeit the entire balance, and notify law enforcement authorities if necessary.
Go11 is committed to protecting the personal information of its users. We follow the principles outlined below:
For more information, visit go11's Privacy Policy Read the page.
Go11 believes betting should be entertainment — not an addiction. We are firmly committed to responsible gambling. Users have access to the following tools:
If you're experiencing gambling-related issues, please reach out to go11's Responsible Betting team — we're always here to help. Learn more: Responsible Gaming page.
Go11 reserves the right to temporarily suspend or permanently close an account without prior notice in the following circumstances:
Any bets pending at the time of account closure will be settled in accordance with go11's policy. Users who wish to contest the closure decision may appeal by writing to support@go11.bet.
Go11 is committed to maintaining the highest quality of service. However, go11's liability is limited in the following areas:
go11 is not liable for betting outcomes. Betting involves risk — never wager more than you can afford to lose.
Go11 reserves the right to modify, amend, or update these terms and conditions at any time. For significant changes, registered users will be notified by email or SMS at least 7 days in advance.
Continued use of the platform after any changes take effect will be considered acceptance of the updated terms. If you do not agree to the changes, you may close your account and withdraw your remaining balance.
If you have any questions or feedback regarding these terms and conditions, please get in touch with us:
By registering an account or using go11's services, you are deemed to have read and accepted these Terms & Conditions in full.